Sometime Ubuntu systems fails to mount some drives and returns following errors:

Error mounting /dev/sdb2 at /media/ashis/Documents: wrong fs type, bad option, bad superblock on /dev/sdb2, missing codepage or helper program, or other error
or
Unrecognized mount option windows_names
or
wrong fs type, bad option, bad superblock

The error describes that you don’t have proper helper program to handle your file system in your drive. To resolve this go to Disks and check the file system of your required drive.

Install the required helper program.

NTFS
sudo apt-get --reinstall install ntfs-3g

NFS
sudo apt install nfs-common

CIFS
sudo apt install cifs-utils

Thanks for reading! If you have any doubt regarding this feel free to add in the comment.

13 Replies to “Ubuntu mount error: wrong fs type, bad option, bad superblock, missing codepage or helper program, or other error”

  1. Thank you very, very much for your help.
    I was not able to mount my USB TB HDD with lots of backups anymore.
    Now it is working fine again!!
    With kind regards,
    Ed

  2. Thank you for the article. It did help me one step on the way to get access.

    My disks are partitioned entirely by Synology NAS in a RAID/SHR configuration. The “Disks” utility doesn’t show the filesystem type like in your screenshot, but I’m fairly certain the filesystem is ext4. But, It just says something like “RAID Partition N”. I wish I had taken a screenshot, but it’s something like that. When I try to access the volume group in the file manager, I still get the error that you quote above.

    Do you have any experience in dealing with RAID/SHR partitions?

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